Frequently asked questions
What you ask us most about smoking dust, smoking, delivery and returns, answered briefly and clearly.
What is beech smoking dust?
Very finely ground beech wood. It smoulders without a flame and gives off a mild, clean smoke with a slightly sweet aroma, used to smoke fish, cheese, meat, sausages or vegetables. Ours is 100 % beech, untreated and free of additives, with a grain size of 0.5 to 1.0 mm.
What can I use it in?
Mainly in cold smoke generators (the metal mesh mazes), and also in smokehouses, smoking cabinets, smokers and lidded grills. For hot smoking, put it in a smoker box or a small foil tray over indirect heat.
What does grain size 500/1000 mean?
It describes the particle size: between 0.5 and 1.0 mm. It is the usual grain for cold smoke generators: fine enough to pack well and smoulder slowly, coarse enough to let air through so it does not go out.
How much smoking dust do I need?
A medium-sized cold smoke generator takes about 250 to 400 g and smokes for 8 to 12 hours, depending on its size, the draught and the humidity. A 1 kg bag is enough for about three fillings, the 5 kg bag for a whole smoking season.
What is the difference between cold and hot smoking?
In cold smoking the food is not cooked: the smoke stays below about 25 °C and works for hours or days, for example with salmon, cheese or cured ham. In hot smoking the food is smoked and cooked at the same time, at about 60 to 120 °C, for example trout, ribs or vegetables. Our smoking dust works for both.
Where can I use it safely?
Only outdoors or in a well-ventilated smoker or room, never inside your home or in enclosed spaces: smouldering dust produces carbon monoxide, an invisible and odourless gas. Never leave it unattended and keep children and pets away. All the safety advice is on the product page and on every bag.
How should I store it?
In a dry place, tightly closed, away from heat sources and out of the reach of children. Kept dry, smoking dust lasts a very long time. If it has got damp, spread it out in a dry place for a few hours before use.
Who packs the smoking dust?
We do, in Marratxí, Mallorca, in bags of 500 g, 1 kg and 5 kg. That is why we are named as the manufacturer on the bag and on the product page.
Where do you deliver?
We deliver to all of mainland Spain and the Balearic Islands. We do not currently deliver to the Canary Islands, Ceuta or Melilla, as these shipments require customs formalities. We do not deliver outside Spain either.
How much does delivery cost and how long does it take?
Delivery costs depend on the weight of your order: standard delivery costs from €4.90 and takes 2 to 4 working days. It is free for orders from €49.00. You will see the exact delivery cost before you pay.
Do prices include VAT?
Yes. All prices in the shop include Spanish VAT (IVA) at 21 %. The order summary, the confirmation email and the invoice show the VAT amount included.
How can I pay?
Payment is handled by Stripe, a certified payment provider. You can pay by card and, depending on your device, with Apple Pay, Google Pay or other methods that Stripe shows you. We never see or store your card details.
Can I return my order?
Yes. You have 14 calendar days from delivery to withdraw from the purchase without giving a reason. You can do this online using the “Withdraw from contract here” link at the bottom of every page. We refund you within 14 days at the latest.
Who pays for returns?
If you withdraw from the purchase, you pay the direct cost of returning the goods. If the product arrives damaged or is not what you ordered, we cover everything: email us at hola@bonabrasa.es with a photo.
Will I get a confirmation and an invoice?
Yes. After payment you receive an email with your order number, a summary and the invoice as a PDF. When the parcel leaves, we send you another email with the tracking number.
Can I change or cancel an order?
Email us at hola@bonabrasa.es as soon as possible with your order number. If the parcel has not left yet, we change or cancel the order free of charge. If it is already on its way, you can withdraw within 14 days of delivery.
Who is behind Bona Brasa?
Bona Brasa is a small online shop run by Danyel André Maus, based in Marratxí, Mallorca. We reply in English, Spanish and German.
Are the photos on the website real?
The photos of the smoking dust and in the guide are our own, real photos. Some mood images, such as the smoked fish or the cheeses, were created with artificial intelligence: we always label them “AI-generated image” and explain this on our AI notice page.
Last updated: 26 October 2026